Spot and Futures
Spot means the coffee is free and clear and can be shipped immediately. On spot sales of under fifty bags, you will usually only get an invoice.
As you know, many coffees are not always available on the spot. To assure supply, buying futures is the way to go. It is not uncommon to have arrivals booked six to twelve months forward. |
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Invoices
On the day the coffee becomes spot we will invoice it. If you receive an invoice your coffee is available and can be shipped anytime upon request. Please remember, billing is from date of AVAILABILITY, not shipment or delivery to you. We do offer free warehousing for up to six months, so if you want to leave coffee in our warehouse for consolidation or storage it is at no cost, but again, the invoice still must be paid from date of availability. |
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FOB
Shipments are sent F.O.B. warehouse which means the freight will be paid by you. We can offer advice as to what truck lines to use, but aggressive shopping on your part will lead to savings and better service.
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Open Invitation
Our professional sales staff will be happy to talk to you regarding all aspects of the coffee business, and please keep in mind an open invitation to visit us in enchanting Emeryville, California...we'll keep the light on for ya'.
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Strapped & Wrapped
Unless you say otherwise we will ship your coffee strapped and wrapped as in the picture below. If you don't receive your coffee in this condition, time to talk with your freight rep. Please contact us if you have any questions regarding shipping.
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Orals and Contracts
Although oral contracts are as good as gold in our business, we send either contracts or sale confirmations which put the transaction in writing.
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New Customers
Orders by new customers are sold on a net cash basis - specifically, payment by cashier's check or by wire transfer in advance of shipment. We do not ship C.O.D. After you have placed a few orders and we have analyzed your signed credit application, we may offer credit terms.
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Shipment Consolidation
If consignee (you) requests a shipment consolidation at an outside warehouse all fees at that warehouse are for the account of the consignee (you).
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Carriers
Your carrier is acting as YOU when receiving/signing for shipments. Carrier should be aware of condition of shipment as loaded and should sign paperwork accordingly. Likewise, when shipment is received at destination, do NOT sign off receipt unless all is in order. Consignee (your freight bill payer) is responsible for claims, so write any exceptions directly on freight receipt.
Trucking regulations state that carriers are not responsible for unloading; many will assist, but they are NOT OBLIGATED. Please be prepared to unload your own freight and remember bags average between 134-155 pounds each.
Green coffee in the trucking industry is coded (freight rated) as CLASS 55 (CLS55). Check your freight bill for correct rating class -- it can make a difference.
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Ship To Address
Always check that your ship-to address is accurate, that any information (special instructions for carrier, etc.) have been given to Royal in advance of shipment -- and of course, if any information changes along to way, that you notify your shipper (Royal).
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